SmartScreen Filter Warning recommends deletion of HTML kit tools

  • Advertisement ( why? )
     

    the24frans, 9th Jul 2012 12:33 am

    When I tried to run the installation file for HTML Kit Tools, I get a Big fat warning not to run the file from my computer, saying it is not signed by the author and may be an attempt to fool me and could harm my computer. I have never seen such a warning before for any program I've downloaded/installed on my computer. I am running Windows 7 with IE9. I was a little concerned when I saw that warning, and then I noticed someone had some trouble with the program (although it could easily have been another program causing the problem).

    I am very worried about having to redo my computer as I just had to do that when my hard drive failed and it took me well over a month to get my computer back the way I wanted it-- But I also would love to try out the full featured version of your software to see if I'd like to purchase it. Please advise me as to whether perhaps there is a problem with the file that is currently hosted on your website-(perhaps you could digitally sign it, or do one of those checksum thingies or whatever :) i'm not that knowledgeable) to make sure the file is safe? I don't even pretend to know about these things, It could all be a tempest in a teapot, but I'd rather ask about it and be safe rather than sorry.

    Thanks!

    • HTML-Kit Support, 9th Jul 2012 1:40 am

      On 7/9/2012 12:33 AM, the24frans wrote:

      When I tried to run the installation file for HTML Kit Tools, I get a
      Big fat warning not to run the file from my computer, saying it is
      not signed by the author and may be an attempt to fool me and could
      harm my computer. I have never seen such a warning before for any
      program I've downloaded/installed on my computer. I am running
      Windows 7 with IE9. I was a little concerned when I saw that
      warning, and then I noticed someone had some trouble with the program
      (although it could easily have been another program causing the
      problem).

      I am very worried about having to redo my computer as I just had to
      do that when my hard drive failed and it took me well over a month to
      get my computer back the way I wanted it-- But I also would love to
      try out the full featured version of your software to see if I'd like
      to purchase it. Please advise me as to whether perhaps there is a
      problem with the file that is currently hosted on your
      website-(perhaps you could digitally sign it, or do one of those
      checksum thingies or whatever :) i'm not that knowledgeable) to make
      sure the file is safe? I don't even pretend to know about these
      things, It could all be a tempest in a teapot, but I'd rather ask
      about it and be safe rather than sorry.

      Thanks!

      Hi,

      No problem at all! There's no harm in double checking and I'll be glad
      to answer any questions you may have. Thank you for asking this question
      in a nice way.

      Short answer: there's no problem with HTML-Kit downloads. You can see a
      third-party scan of HTML-Kit Tools Trial here:

      http://www.htmlkit.com/go/scanreport/hktoolstrial/

      HTML-Kit 292 (old version) :

      http://www.htmlkit.com/go/scanreport/hk292/

      And here's the long answer... :)

      SmartScreen Filter and other similar techniques used by malware scanners
      depend on crowd-sourced whitelists. This is a good technique for a lot
      of files out there but there are some downsides.

      If I as a software developer post a new program for downloading, it
      might take a little while to build up a download footprint large enough
      for SmartScreen Filter to treat it as a commonly downloaded file. Here's
      a quote from
      http://windows.microsoft.com/en-US/windows7/SmartScreen-Filter-frequently-asked-questions-IE9
      :

      "When you download a program from the Internet, SmartScreen Filter will
      check the program against a list of programs that are downloaded by a
      significant number of other Internet Explorer users and a list of
      programs that are known to be unsafe. If the program you're downloading
      isn't on either list, SmartScreen Filter will display a warning that the
      file isn't "commonly downloaded." It doesn't necessarily mean the
      website is fraudulent or that the program is malware, but you probably
      shouldn't download or install the program unless you trust the website
      and the publisher."

      It'd be easier to build up this download count if HTML-Kit didn't get
      updated so often (see http://www.html-kit.com/tools/changelog/ ). When
      HTML-Kit Tools and trials get updated, they essentially become new again
      to the SmartScreen Filter.

      Digitally signing the programs as you suggest would help but may not
      stop warnings like this. I haven't done this so far because of the cost
      of digital certificates.

      I can start posting checksums as you mentioned though (good idea).

      Please post again if you still have any concerns or any other questions.

      Chami