Runtime error

  • Frank, 5th Feb 2012 10:34 am

    I'm using HTML-Kit Tools v20111216 and have started to get a runtime
    error when I click to preview a page:
    'Runtime Error!
    Program: C:\Program Files (x86)\HTML-Kit\Tools\bin\HKTools.exe

    R6034
    An application has made an attempt to load the C runtime library
    incorrectly. Please contact the application's support team for more
    information.'

    Anyone any thoughts on a solution?

    --
    F

    • HTML-Kit Support, 5th Feb 2012 1:57 pm

      On 2/5/2012 10:34 AM, Frank wrote:

      I'm using HTML-Kit Tools v20111216 and have started to get a runtime
      error when I click to preview a page: 'Runtime Error! Program:
      C:\Program Files (x86)\HTML-Kit\Tools\bin\HKTools.exe

      R6034 An application has made an attempt to load the C runtime
      library incorrectly. Please contact the application's support team
      for more information.'

      Anyone any thoughts on a solution?

      Hi Frank,

      I don't recognize this particular error so I don't think it's coming
      directly from HTML-Kit Tools. If you could email me a screenshot of it
      though I might have a better guess as to its origin.

      Chami

    • katsandogz, 15th Feb 2012 9:29 am

      I am getting the runtime error as well when I first open the program. It happens when I preview and the load hangs up for a few seconds--really slows me down. After a few attempts the error message goes away but the load hangs and I can do nothing until it clears up. It doesn't happen with every site I am editing. So now I have to preview in FF. A solution would be appreciated.
      k

      • HTML-Kit Support, 15th Feb 2012 9:37 am

        On 2/15/2012 9:29 AM, katsandogz wrote:

        I am getting the runtime error as well when I first open the program.
        It happens when I preview and the load hangs up for a few
        seconds--really slows me down. After a few attempts the error message
        goes away but the load hangs and I can do nothing until it clears up.
        It doesn't happen with every site I am editing. So now I have to
        preview in FF. A solution would be appreciated.
        k

        Hi,

        Do you by any chance have Mozilla/Firefox preview enabled under preferences?

        Regards,
        Chami

        • katsandogz, 15th Feb 2012 12:34 pm

          Primary browser mode for internal preview: Internet Explorer compatible

        • katsandogz, 15th Feb 2012 2:09 pm

          Hi Chami,

          A little more info. The program has developed a problem with Google's +1 code. This is a recent development because it didn't have a problem with it a week ago. I notice it also takes issue with
          some js scripts but doesn't hang, just complains. These issues are
          only with the preview function. F8 to FF does not cause any problems.

          tx, kat

          • HTML-Kit Support, 15th Feb 2012 3:24 pm

            On 2/15/2012 2:09 PM, katsandogz wrote:

            Hi Chami,

            A little more info. The program has developed a problem with Google's
            +1 code. This is a recent development because it didn't have a
            problem with it a week ago. I notice it also takes issue with some js
            scripts but doesn't hang, just complains. These issues are only with
            the preview function. F8 to FF does not cause any problems.

            tx, kat

            Hi Kat,

            If you're previewing HTML5-related scripting in the default preview
            window, please make sure that your system has IE 9.

            Or you can preview in any browser/device using Extended Preview, which
            is the monitor icon on the top right hand corner next to "Kit" menu:

            http://www.htmlkit.com/blog/preview-for-all/

            Chami
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