Newest Version of HTML KIT Tools -- Is it Free for People Who Have an Existing HTML KIT Account?

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    etexzan, 14th Oct 2014 8:23 pm

    I've owned HTML KIT since the 292 version and was always under the impression that I was entitled to free updates for life. However, I'm trying to dl the newest version and I'm being sent to the "BUY IT" page.

    WHY?

    Am I not entitled to the newer version?

    Can somebody clarify this for me?

    I tried to contact HTML KIT via email, but their email server returned my email stating that there is no such email. So now I resorting to the forum for clarification.

    I've even followed the advice to re-enter my original email address along with my activation code and that does not work.

    Why do I have to pay for an updated version? I've always been able to get the Beta's and the latest HTML KIT Tools, so why am I being asked to pay for the newest version?

    I boast about HTML KIT to everyone that I know who codes. I turned on my web design teacher too it and she loves it. Come on guys, throw me a bone!

    Every piece of code that I've coded since 2004 has been done solely on HTML KIT. I have literally coded and recoded thousands of pages of code with HTML KIT. My website, Kids IQ Test Center which has around 400 pages was coded with HTML KIT and I update my pages at least 3 times per year. So let's do the math:

    400x3 equals 1200 pages per year. And 10 years of updates comes to approximately 12,000 pages that have been coded exclusively with HTML KIT. Moreover, I'm not counting other websites that I've created since then.

    Can anyone clarify this for me? Do I have to pay for the newest version or am I entitled to the newest version? If I am, tell me how to get it. If not, I guess I'll have to fork over some money or try a different HTML editor.

    Best Regards,

    Douglas Jones,
    www.kidsiqtestcenter.com/

    • bill, 15th Oct 2014 6:59 am

      On 10/14/2014 9:23 PM, etexzan wrote:

      I've owned HTML KIT since the 292 version and was always under the impression that I was entitled to free updates for life. However, I'm trying to dl the newest version and I'm being sent to the "BUY IT" page.

      WHY?

      Am I not entitled to the newer version?

      Can somebody clarify this for me?

      You certainly deserve a HTML-Kit high volume merit badge.
      I suspect there is a bug in the server. Give Chami some time to
      fix it.

      -bill

    • HTML-Kit Support, 15th Oct 2014 7:43 am

      On 10/14/2014 8:23 PM, etexzan wrote:

      I've owned HTML KIT since the 292 version and was always under the
      impression that I was entitled to free updates for life. However,
      I'm trying to dl the newest version and I'm being sent to the "BUY
      IT" page.

      WHY?

      Am I not entitled to the newer version?

      Can somebody clarify this for me?

      I tried to contact HTML KIT via email, but their email server
      returned my email stating that there is no such email. So now I
      resorting to the forum for clarification.

      I've even followed the advice to re-enter my original email address
      along with my activation code and that does not work.

      Why do I have to pay for an updated version? I've always been able
      to get the Beta's and the latest HTML KIT Tools, so why am I being
      asked to pay for the newest version?

      I boast about HTML KIT to everyone that I know who codes. I turned on
      my web design teacher too it and she loves it. Come on guys, throw me
      a bone!

      Every piece of code that I've coded since 2004 has been done solely
      on HTML KIT. I have literally coded and recoded thousands of pages of
      code with HTML KIT. My website, Kids IQ Test Center which has around
      400 pages was coded with HTML KIT and I update my pages at least 3
      times per year. So let's do the math:

      400x3 equals 1200 pages per year. And 10 years of updates comes to
      approximately 12,000 pages that have been coded exclusively with HTML
      KIT. Moreover, I'm not counting other websites that I've created
      since then.

      Can anyone clarify this for me? Do I have to pay for the newest
      version or am I entitled to the newest version? If I am, tell me how
      to get it. If not, I guess I'll have to fork over some money or try
      a different HTML editor.

      Best Regards,

      Douglas Jones,
      www.kidsiqtestcenter.com/

      Thank you so much for spreading the word about HTML-Kit. I appreciate it
      very much!

      Please note that I replied to your email and the voice mail yesterday,
      within 20 minutes of receiving them.

      Unless there's a problem I'm not aware of, you can just download the
      latest build and install it as I was saying in the reply. If you're
      still having any problems, please email me a screenshot and/or other
      details so I could figure out the exact error you're getting.

      Since you were referring to a TreeHouse build in your email, which are
      time-limited test versions, also make sure that your computer has the
      correct date.

      Chami