Moving to new forum software for HTML-Kit support

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    HTML-Kit Support, 28th May 2015 12:50 pm

    Most of you reading this post will see it through the support forums
    page at:

    http://www.htmlkit.com/go/threads

    In fact, it's a web interface to the underlying newsgroup server (this
    link won't work unless you have a NNTP news reader):

    news://news.html-kit.com

    I've been using this newsgroup to support HTML-Kit since the very early
    days, certainly since there's been more than a few hundred users to
    support. Unfortunately, support newsgroups have been in the decline for
    a long time. It doesn't help that newsgroups require another piece of
    software in addition to the browser when a browser may be the only
    convenient option on a phone, a tablet and increasing even on a computer.

    This is a long winded way of saying that, over the next few months, the
    primary method of support will switch from newsgroup-first to
    browser-first. I know that many early friends of HTML-Kit use newsgroup
    readers and I still prefer it myself.

    Newsgroups aren't going away! What's changing is that support forums
    section on HTML-Kit website will be served by new forum software, most
    likely Discourse:

    http://www.discourse.org

    Today, when you post a message on the HTML-Kit web forum, it gets posted
    on HTML-Kit newsgroup through a custom bridge so that anyone using a
    news reader would also see it, and vice versa. Discourse doesn't have a
    newsgroup bridge like this at the moment.

    So why not keep the current software that bridges the news server and
    the web interface? Well, the custom web interface is way too limited,
    specially compared to dedicated forum software like Discourse. By the
    way, Discourse is fantastic. Check out their site if you haven't run
    across it. And there's so much I want to do with HTML-Kit itself that I
    need to focus on that first.

    If you haven't guessed by now, I have a soft spot for newsgroups and
    I've dragged my feet doing this. But I think this will make it easier
    for more people to browse the forums. To repeat, HTML-Kit newsgroups
    will still be here and I'll still be on it for anyone wanting to geek
    out with me :)

    Chami

    • Tony M, 29th May 2015 3:08 am

      "HTML-Kit Support" wrote in message news:rgJwP7WmQHA.172@netserver.lhost...
      >

      Most of you reading this post will see it through the support forums page
      at:

      http://www.htmlkit.com/go/threads

      In fact, it's a web interface to the underlying newsgroup server (this link
      won't work unless you have a NNTP news reader):

      news://news.html-kit.com

      I've been using this newsgroup to support HTML-Kit since the very early
      days, certainly since there's been more than a few hundred users to
      support. Unfortunately, support newsgroups have been in the decline for a
      long time. It doesn't help that newsgroups require another piece of
      software in addition to the browser when a browser may be the only
      convenient option on a phone, a tablet and increasing even on a computer.

      This is a long winded way of saying that, over the next few months, the
      primary method of support will switch from newsgroup-first to
      browser-first. I know that many early friends of HTML-Kit use newsgroup
      readers and I still prefer it myself.

      Newsgroups aren't going away! What's changing is that support forums
      section on HTML-Kit website will be served by new forum software, most
      likely Discourse:

      http://www.discourse.org

      Today, when you post a message on the HTML-Kit web forum, it gets posted on
      HTML-Kit newsgroup through a custom bridge so that anyone using a news
      reader would also see it, and vice versa. Discourse doesn't have a
      newsgroup bridge like this at the moment.

      So why not keep the current software that bridges the news server and the
      web interface? Well, the custom web interface is way too limited, specially
      compared to dedicated forum software like Discourse. By the way, Discourse
      is fantastic. Check out their site if you haven't run across it. And
      there's so much I want to do with HTML-Kit itself that I need to focus on
      that first.

      If you haven't guessed by now, I have a soft spot for newsgroups and I've
      dragged my feet doing this. But I think this will make it easier for more
      people to browse the forums. To repeat, HTML-Kit newsgroups will still be
      here and I'll still be on it for anyone wanting to geek out with me :)

      Chami

      That's good news. The one thing I dislike about web-only forums is that I
      have to visit each forum individually. As a long time user of a "proper"
      man-sized PC with a newsreader I don't have to manually visit each forum in
      turn, I simply fire up my newsreader and it pulls the contents of every
      forum into a single space.

      --
      Tony Marston

      http://www.tonymarston.net
      http://www.radicore.org

      • HTML-Kit Support, 29th May 2015 9:35 am

        On 5/29/2015 3:08 AM, Tony Marston wrote:

        "HTML-Kit Support" wrote in message
        news:rgJwP7WmQHA.172@netserver.lhost...
        >
        ...

        >

        If you haven't guessed by now, I have a soft spot for newsgroups
        and I've dragged my feet doing this. But I think this will make it
        easier for more people to browse the forums. To repeat, HTML-Kit
        newsgroups will still be here and I'll still be on it for anyone
        wanting to geek out with me :)

        Chami

        That's good news. The one thing I dislike about web-only forums is
        that I have to visit each forum individually. As a long time user of
        a "proper" man-sized PC with a newsreader I don't have to manually
        visit each forum in turn, I simply fire up my newsreader and it
        pulls the contents of every forum into a single space.

        --
        Tony Marston

        http://www.tonymarston.net
        http://www.radicore.org

        I like the "proper man-sized PC" haha :)

        I definitely agree with you about catching up from a single space. My
        news reader is looking pretty empty these days though because very few
        new products and tech I wanna follow have newsgroups and even then
        they're not in sync with web forums.

        Hopefully Discourse will get a NNTP bridge:

        https://meta.discourse.org/t/nntp-support/1836

        Chami

    • bill, 29th May 2015 6:12 am

      On 5/28/2015 1:50 PM, HTML-Kit Support wrote:
      >

      This is a long winded way of saying that, over the next few
      months, the primary method of support will switch from
      newsgroup-first to browser-first. I know that many early friends
      of HTML-Kit use newsgroup readers and I still prefer it myself.

      Arghhh

      -bill

      • HTML-Kit Support, 29th May 2015 8:48 am

        On 5/29/2015 6:12 AM, bill wrote:

        On 5/28/2015 1:50 PM, HTML-Kit Support wrote:
        >

        This is a long winded way of saying that, over the next few
        months, the primary method of support will switch from
        newsgroup-first to browser-first. I know that many early friends
        of HTML-Kit use newsgroup readers and I still prefer it myself.

        Arghhh

        -bill

        I know Bill. I'd rather use a news reader myself but I have to support
        browser-only users as well. You might not see questions posted through
        the web forum in the news reader, but I'll continue posting
        announcements and such on the newsgroup.

        Chami

        • bill, 30th May 2015 6:22 am

          On 5/29/2015 9:48 AM, HTML-Kit Support wrote:

          On 5/29/2015 6:12 AM, bill wrote:

          On 5/28/2015 1:50 PM, HTML-Kit Support wrote:
          >

          This is a long winded way of saying that, over the next few
          months, the primary method of support will switch from
          newsgroup-first to browser-first. I know that many early friends
          of HTML-Kit use newsgroup readers and I still prefer it myself.

          Arghhh

          -bill

          I know Bill. I'd rather use a news reader myself but I have to
          support browser-only users as well. You might not see questions
          posted through the web forum in the news reader, but I'll
          continue posting announcements and such on the newsgroup.

          Chami

          I thought it was interesting that in the discussion on the
          Discourse (https://meta.discourse.org/t/nntp-support/1836) site
          it was noted by someone that almost all of the answers came via
          NNTP and the questions came from the web forum.

          bill

          • HTML-Kit Support, 30th May 2015 11:37 am

            On 5/30/2015 6:22 AM, bill wrote:

            On 5/29/2015 9:48 AM, HTML-Kit Support wrote:

            On 5/29/2015 6:12 AM, bill wrote:

            On 5/28/2015 1:50 PM, HTML-Kit Support wrote:
            >

            This is a long winded way of saying that, over the next few
            months, the primary method of support will switch from
            newsgroup-first to browser-first. I know that many early
            friends of HTML-Kit use newsgroup readers and I still prefer it
            myself.

            Arghhh

            -bill

            I know Bill. I'd rather use a news reader myself but I have to
            support browser-only users as well. You might not see questions
            posted through the web forum in the news reader, but I'll continue
            posting announcements and such on the newsgroup.

            Chami

            I thought it was interesting that in the discussion on the Discourse
            (https://meta.discourse.org/t/nntp-support/1836) site it was noted
            by someone that almost all of the answers came via NNTP and the
            questions came from the web forum.

            bill

            If it's https://meta.discourse.org/t/nntp-support/1836/26 I thought he
            meant that 75% of posts containing answers came by way of email replies
            through the mailing list bridge but unless I missed it, not specifically
            through NNTP.

            Either way I completely agree with you about usability advantages of
            NNTP. I wish it were practical for everyone to use newsgroups. Advanced
            users like you answer more questions and advanced users also tend to
            prefer newsgroups and mailing lists. On the other hand, newcomers with
            questions tend to use web interfaces. I'm just trying to be practical
            and provide a good web interface for them.

            Chami