HTML-KIT Tools keeps crashing

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    KaraD, 28th Mar 2014 8:18 pm

    Hi there
    I've recently installed HTML-kit Tools v20131201a on a new computer using windows 8.
    Sometimes when I go to save an edited file the program just crashes and all my editing is lost.

    I have been using this software for many years and this has never happened before.
    I previously had it installed on my old computer using Windows 7 with not no problems.

    Is this software compatible with Windows 8?
    Is this a common problem at the moment.

    Please advice as it is becoming very frustrating and time consuming having to re-edit files.

    Kind regards
    Kara

    • HTML-Kit Support, 28th Mar 2014 10:32 pm

      On 3/28/2014 8:18 PM, KaraD wrote:

      Hi there
      I've recently installed HTML-kit Tools v20131201a on a new computer
      using windows 8.
      Sometimes when I go to save an edited file the program just crashes
      and all my editing is lost.

      I have been using this software for many years and this has never
      happened before.
      I previously had it installed on my old computer using Windows 7 with
      not no problems.

      Is this software compatible with Windows 8?
      Is this a common problem at the moment.

      Please advice as it is becoming very frustrating and time consuming
      having to re-edit files.

      Kind regards
      Kara

      Hi Kara,

      HTML-Kit Tools is stable on Windows 8 which is running my daily PC.

      If you haven't recently, I'd do a drive scan to make sure that there
      aren't any corrupt files. You might also try installing the latest
      Windows updates and possibly reinstall .NET framework.

      Let me know if you continue to have any problems.

      Chami