ftp corrupts files

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    Leonard W, 6th Apr 2013 12:12 pm

    I'm having problems with the ftp function within HTML-Kit Tools for
    Windows 20121101 on Windows XP Professional Version 5.1 (Build 2600:
    Service Pack 3)

    Everything seems to work normally and files are transferred, but
    sometimes the resultant files are corrupt when I try to open them. This
    has occurred with both .jpg and .doc files. Sometimes if I transfer them
    again they are received cleanly, but not always. If I transfer them with
    FileZilla I have no corruption.

    Is there perhaps some synchronisation or checking problem that results
    in HTML-kit cutting off the transfer before the file is complete, or not
    checking that it has been fully received? I think the received files are
    slightly smaller than they should be when corruption occurs, but cannot
    be certain of this - I'll have to check the next time it happens.

    Leonard Will

    • HTML-Kit Support, 7th Apr 2013 1:18 pm

      On 4/6/2013 12:12 PM, Leonard Will wrote:

      I'm having problems with the ftp function within HTML-Kit Tools for
      Windows 20121101 on Windows XP Professional Version 5.1 (Build 2600:
      Service Pack 3)

      Everything seems to work normally and files are transferred, but
      sometimes the resultant files are corrupt when I try to open them.
      This has occurred with both .jpg and .doc files. Sometimes if I
      transfer them again they are received cleanly, but not always. If I
      transfer them with FileZilla I have no corruption.

      Is there perhaps some synchronisation or checking problem that
      results in HTML-kit cutting off the transfer before the file is
      complete, or not checking that it has been fully received? I think
      the received files are slightly smaller than they should be when
      corruption occurs, but cannot be certain of this - I'll have to check
      the next time it happens.

      Leonard Will

      Hi Leonard,

      As long as the files are transferred in binary mode using "Add/upload
      files" option, I'm not aware of any issue on FTP client-side that could
      cause this. Assuming that these files have their standard extensions,
      which is how the decision to transfer in binary or text mode is made,
      files like *.jpg and *.doc should upload as binaries.

      If you run across this again please send some more info my way and we'll
      try to figure out if it's reproducible or if it's some other issue
      outside of HTML-Kit.

      Chami